Refund Policy
 
Thank you for shopping with us! We want you to be fully satisfied with your purchase. However, if for any reason you are not completely happy with your order, we offer a refund policy under the following conditions:

1. Refund Eligibility: Refund requests will only be accepted within 14 days of the purchase date. After this 14-day period, we regret to inform you that we will not be able to offer a refund.

2. Return Process: To request a refund, please contact our customer service team at [customer support email/phone number] with your order number and a brief explanation of the reason for the refund request. Our team will provide you with instructions on how to proceed with the return.

3. Condition of Items: To be eligible for a refund, the item must be unused, in the same condition that you received it, and in the original packaging (if applicable).

4. Non-Refundable Items: Certain items are exempt from being refunded. These may include (but are not limited to) [list any items that are non-refundable, such as personalized products, digital downloads, etc.].

5. Refund Processing: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [insert timeframe, e.g., 5-10 business days].

6. Shipping Costs: Please note that shipping costs are non-refundable, and you will be responsible for covering the shipping cost of returning the item.